Engagement model

Monthly retainer contract

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An ongoing contractual agreement where we work on your project for a set number of hours per month at a set rate. This model ensures that our services will be available to you for an extensible amount of time.

For post launch development, a monthly retainer contract is the right choice. This is due to the fact that it usually incorporates a number of services that are essential in the post launch period such as upgrades, repairs, improvements, maintenance, etc. A monthly retainer contract is also suitable for all marketing services (including SEO) as they need to be agreed upon on a monthly basis to achieve the best results.

What are the advantages of monthly retainer contract? You are working with a dedicated partner who knows the product inside out which results in a simplified workflow as you are working with one company for a while. This is an opportunity for a fruitful continued ongoing relationship. You also get a better value as retainer rates are always better than those for one-time clients and a guaranteed number of work hours per month.

In short...

The monthly retainer contract is the right choice for maintenance or marketing projects where you need to either improve your product over time or to track the growth of your business over the course of a few months.

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The monthly retainer work process is simple. Once the number of work hours per month is set, the client raises a ticket which contains valuable information about what needs to be completed.

The team proceeds to estimate the effort needed to complete the tasks and these estimates are sent to the client for approval. Once the client approves the plan, the team starts working.

The number of hours needed to complete these tasks is deducted from the agreed number of hours. If a ticket requires more hours to be completed than the agreed number per month, the client decides whether to increase the number of hours or to transfer a part of that ticket to the next month.

By opting for a monthly retainer model, you can be sure that your product will not fall behind your competition. You get guaranteed access to our knowledge and expertise each month to help your business grow even more.

What do you get

Predictable expenses

Setting budgets and adhering to them is one of the most important characteristics of any successful business. A monthly retainer contract allows you to set a yearly budget as you will know exactly how much you need to allocate for maintenance or marketing.

The fee is decided upfront and it is fixed. The only way for it to change is when you want some additional work to be completed and if you approve our estimates.

Illustration for predictable expenses in monthly retainer contract

Guaranteed team availability

If you were to opt for a monthly retainer contract, you have a priority access to our services each month over new clients. There is no need to worry about us being booked for another project as we guarantee that the team is available to work on your project every month for an agreed amount of time.

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A long-term partnership

Working with a client for a long period of time allows both parties (the client and our team) to get to know each other. We will be able to get to know your brand and businesses goals inside out, give valuable feedback and make recommendations every step of the way.

You can rely on us to deliver results efficiently as a result of our extensive knowledge about your project. Together, we can build a successful partnership.

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Ongoing improvements

Even though the post launch period is often regarded as less important than the design and development period, it is equally significant. In order for your business to grow and expand, your product has to improve over time as well.

The monthly retainer contract allows us to help your business grow exponentially and to remain of the highest calibre, as there is a dedicated team which implements improvements and resolves any issues that may arise over time every month. Your project will not be abandoned, but improved on a monthly basis which supports your business growth.

Illustration for Ongoing improvements

Looking for a different engagement model?

Eton Digital offers an additional two engagement models that may be more suitable for your needs – Scrum development team and Fixed Price models. If you would like to explore them, please take a look at our engagement model page or get in touch with us. We will help you to find the right model for your business needs.

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